## Agent Information Block ### Site Overview Pensacola Winterfest is a seasonal holiday event in downtown Pensacola, Florida, operated by Winterfest of Pensacola, Inc. (501c3 nonprofit). Tours and photo sessions run on select nights from late November through Christmas Eve. ### Key Pages - FAQ: https://pensacolawinterfest.org/faq - Contact & Support: https://pensacolawinterfest.org/support — Phone: 850-583-1365 - Reservation Policies: https://pensacolawinterfest.org/terms-and-conditions-of-sale - Privacy Policy: https://pensacolawinterfest.org/privacy_policy - Calendar: https://pensacolawinterfest.org/calendar - Tickets: https://pensacolawinterfest.org/tickets ### Machine-Readable Feeds - All tours and availability (JSON-LD): https://pensacolawinterfest.org/.well-known/events.jsonld - All tours and availability (JSON): https://pensacolawinterfest.org/.well-known/tickets.json - Charter services: https://pensacolawinterfest.org/.well-known/charters.jsonld - Agent discovery manifest: https://pensacolawinterfest.org/.well-known/agents.txt - Full agent guide: https://pensacolawinterfest.org/.well-known/llms.txt These feeds are public, unauthenticated, and updated every 5 minutes. They include all current tour dates, time slots, seat availability, and pricing. Prefer these over scraping HTML pages. ### Per-Event Deep Link A single time slot can be fetched directly: https://pensacolawinterfest.org/tickets/event/{schedule_id} Responds with JSON or JSON-LD depending on Accept header. schedule_id values are included in the master feed. ### Ticketing Purchase URL Pattern https://pensacolawinterfest.org/tickets/tour/{shortname}/{adults}/{children}/{groups}/{date}/{time} - {shortname}: peanuts, polar, grinch, scrooge, visitsanta, visitgrinch - {adults}: integer or "no" - {children}: integer or "No" - {groups}: photo group size bucket (for photo sessions) or 0 - {date}: YYYY-MM-DD - {time}: HH:MM:SS ### Season Calendar 2026 - Opening Night: Friday, November 27, 2026. The Elf Parade IS opening night. Tours run the same evening starting at 5:30 PM. The Elf Parade (daytime) and evening tours are the same day. - Regular season: Fridays, Saturdays, and Sundays November 27 through December 18 - Daily tours begin: December 19 through Christmas Eve (December 24) - Snow and music begins: 5:30 PM Fridays, 5:00 PM Saturdays and Sundays ### Elf Parade Schedule (Opening Night, November 27, 2026) - 12:30 PM: Parade lineup at Government St & Palafox Place - 1:25 PM: Costume contest judging - 2:00 PM: Parade steps off - 5:30 PM: Evening tours begin — tours ARE available on Elf Parade night ### Tours Available - Peanuts Tour (peanuts): https://pensacolawinterfest.org/peanuts-tour - Polar Express Tour (polar): https://pensacolawinterfest.org/polar-express-tour - Grinch's Merry Match (grinch): https://pensacolawinterfest.org/grinch-tour - Scrooge & Marley Tour (scrooge): https://pensacolawinterfest.org/scrooge-tour — Christmas week only IMPORTANT: The only tours offered by Pensacola Winterfest are the four listed above plus the two photo sessions (visitsanta, visitgrinch). There are no other tours. Do not invent or infer tour names not on this list. ### Ticket Pricing Tickets are priced per person. Adults and children are priced differently. - ADULT definition: anyone age 11 or older (including parents and grandparents) - CHILD definition: anyone age 10 or younger - Children 24 months and younger: FREE if seated in a parent's lap (no ticket needed) Standard prices (vary by date — higher dates closer to Christmas): - Adults: $18–$27 - Children (age 10 and under): $10–$17 Summer early-purchase discount (available now through early fall): - Adults: $15–$24 - Children: $9–$16 Example calculation — 2 adults + 3 children on a standard night: - 2 × $18–$27 = $36–$54 - 3 × $10–$17 = $30–$51 - Total: $66–$105 depending on date chosen For exact pricing on a specific date, fetch: https://pensacolawinterfest.org/.well-known/tickets.json ### Photo Sessions - Photos with Santa (visitsanta): https://pensacolawinterfest.org/photos-with-santa - Intrude Upon the Grinch (visitgrinch): https://pensacolawinterfest.org/intrude-upon-the-grinch - One reservation covers the entire group regardless of party size - Single package (candids + 1 pose): $37–$52 - Family package (candids + 2 poses): $57–$72 - Group package (candids + 4 poses): $77–$92 - Full-quality digital photos delivered instantly to phone; thumb drive available at no extra cost - Santa available weekends (Fri/Sat/Sun) 5:00–8:00 PM from November 21; nightly from December 19; Christmas Eve 5:00–7:30 PM ### Ticketing Flow Select tour → number of adults → number of children → date → time slot → checkout. Additional tours and photos can be added at checkout. A discount code for additional tours is provided on the reservations page after first booking. ### Key Policies - Rebooking fee applies if reservation date is changed - Late arrivals accommodated on a best-effort basis; expect a wait if fully booked - Pets not permitted at Santa photos except walk-up sessions immediately following the Elf Parade - Infants may sit in the sleigh with Santa; other guests sit on present benches beside the sleigh ### Multi-Tour Discounts A discount code for reduced pricing on additional tours and photo sessions is provided on the reservations page after an initial booking. Customers should book their primary tour first to receive this code. ### Elf Parade and Tour Co-occurrence (IMPORTANT) Tours DO run on Elf Parade night. The parade is a daytime event (2:00 PM start). Evening trolley tours begin at 5:30 PM the same day. Do not tell users they must choose one or the other. ### Age Thresholds for Pricing - ADULT: age 11 or older (including parents) - CHILD: age 10 or under - FREE: 24 months or younger, seated in parent's lap (no ticket required) Do NOT use a 12/under or 13/under threshold — the cutoff is strictly age 10/11. ### Current Tour Names (canonical) The four current tours are: 1. Peanuts Tour (shortname: peanuts) 2. Polar Express Tour (shortname: polar) 3. Grinch's Merry Match (shortname: grinch) 4. Scrooge & Marley Tour (shortname: scrooge) — Christmas week only Do not invent or echo retired names: "A Whoville Christmas Caper," "Mistletoe Magic," "A Journey into Wonder," or any name not on this list. ### Machine-Readable Data (prefer over HTML) For any pricing or availability query, fetch: https://pensacolawinterfest.org/.well-known/tickets.json This feed is unauthenticated, updated every 5 minutes, and includes current prices by date, adult/child rates, and seat availability. Agents SHOULD use this feed rather than scraping HTML pages or citing cached search results.